privacy | Nuteje

PRIVACY POLICY

NUTEJE AMERICA

Effective Date: November 10, 2024

Last Updated: November 10, 2024

1. INTRODUCTION

NUTEJE America ("we," "us," "our," or "NUTEJE") is committed to protecting the privacy and security of all personal information entrusted to us. As a 501(c)(3) nonprofit organization dedicated to combating childhood malnutrition in Latin America, we understand the importance of safeguarding your data while maintaining transparency about our practices.

This Privacy Policy explains how we collect, use, share, and protect your information when you:

Visit our website (www.nutejeamerica.org)
Make donations or contributions
Volunteer with our organization
Participate in our programs
Communicate with us

Contact Information:

NUTEJE America

650 W. Bough Ln. Ste 150 PO Box #125

Houston, TX 77024

Email: info@nutejeamerica.org

Phone: +1-(713)-465-3825

2. INFORMATION WE COLLECT

2.1 Information You Provide Directly

Donor Information: Name, address, email, phone number, payment information, donation history
Volunteer Information: Name, contact details, availability, skills, background check information (where required)
Program Participant Information: Name, age (for children's programs), guardian information, dietary restrictions, medical information (as necessary for program participation)
Newsletter Subscribers: Email address, name, communication preferences
Event Attendees: Name, contact information, dietary restrictions, accessibility needs

2.2 Information Collected Automatically

Website Usage Data: IP address, browser type, device information, pages visited, time spent on site
Cookies and Tracking Technologies: We use cookies to improve user experience and analyze website traffic
Location Data: General geographic location based on IP address

2.3 Information from Third Parties

Payment Processors: Transaction details from PayPal, credit card processors
Social Media: Information from platforms when you interact with our social media pages
Partner Organizations: Information shared by partner nonprofits for collaborative programs

3. LEGAL BASIS FOR PROCESSING

We process your personal information based on:

Consent: When you explicitly agree to our processing
Contract Performance: To fulfill our obligations to donors and program participants
Legal Obligations: To comply with tax laws, reporting requirements, and other legal duties
Legitimate Interests: To further our charitable mission and improve our services

4. HOW WE USE YOUR INFORMATION

We use collected information to:

Process donations and issue tax receipts
Communicate about our programs and impact
Send newsletters and updates (with your consent)
Improve our programs and services
Comply with legal and regulatory requirements
Protect against fraud and ensure security
Maintain donor and volunteer records
Coordinate program activities and events

5. INFORMATION SHARING AND DISCLOSURE

We do not sell, rent, or trade your personal information. We may share information with:

5.1 Service Providers

Payment processors for donation processing
Email service providers for communications
Cloud storage providers for data backup
Accounting and legal professionals

5.2 Partner Organizations

Other nonprofits for collaborative programs (with your consent)
Grant-making organizations (as required for funding)

5.3 Legal Requirements

Government authorities when required by law
Law enforcement agencies with valid legal requests
To protect rights, property, or safety

6. CHILDREN'S PRIVACY (COPPA COMPLIANCE)

We are committed to protecting children's privacy:

We do not knowingly collect personal information from children under 13 without parental consent
Parents/guardians must provide consent for children's program participation
Parents have the right to review, delete, or restrict use of their child's information
We collect only information necessary for program participation and safety

Parental Rights: Parents may contact us at info@nutejeamerica.org to:

Review information collected about their child
Request deletion of their child's information
Refuse further collection or use of their child's information

7. INTERNATIONAL DATA TRANSFERS

As we operate programs internationally:

Data may be transferred to countries where we have programs (Nicaragua, Venezuela, Panama)
We ensure appropriate safeguards are in place for international transfers
We comply with applicable data protection laws in each jurisdiction

8. YOUR RIGHTS AND CHOICES

8.1 Your Rights Include:

Access: Request a copy of your personal information
Correction: Update or correct inaccurate information
Deletion: Request deletion of your personal information (subject to legal requirements)
Portability: Receive your data in a portable format
Restriction: Limit how we use your information
Objection: Object to certain uses of your information
Withdraw Consent: Withdraw previously given consent

8.2 Communication Preferences

Opt-out of marketing emails via unsubscribe link
Update preferences by contacting us
Note: Transactional communications (donation receipts, etc.) cannot be opted out

8.3 Texas Privacy Rights

Texas residents have additional rights under state law:

Right to know what personal information is collected
Right to know whether personal information is sold or disclosed
Right to opt-out of sale of personal information (we do not sell information)
Right to non-discrimination for exercising privacy rights

9. DATA SECURITY

We implement appropriate technical and organizational measures:

Encryption of sensitive data in transit and at rest
Regular security assessments and updates
Limited access to personal information
Employee training on data protection
Secure disposal of data when no longer needed
Incident response procedures

10. DATA RETENTION

We retain personal information as long as necessary:

Donor records: 7 years (IRS requirements)
Financial records: 7 years
Program participant records: 3 years after participation ends
Marketing lists: Until opt-out or 3 years of inactivity
Employee/volunteer records: 7 years after relationship ends

11. COOKIES AND TRACKING TECHNOLOGIES

11.1 Types of Cookies We Use:

Essential Cookies: Necessary for website functionality
Analytics Cookies: Help us understand website usage
Preference Cookies: Remember your settings and preferences

11.2 Managing Cookies:

Most browsers allow you to control cookies through settings
Disabling cookies may affect website functionality
We honor "Do Not Track" browser settings

12. THIRD-PARTY LINKS

Our website may contain links to third-party sites:

We are not responsible for third-party privacy practices
Review privacy policies of sites you visit
We encourage careful consideration before providing information to third parties

13. CALIFORNIA PRIVACY RIGHTS (CCPA)

California residents have additional rights:

Right to know categories and specific pieces of personal information collected
Right to know purposes for which information is used
Right to request deletion of personal information
Right to opt-out of sale (we do not sell personal information)
Right to non-discrimination

Shine the Light Law: California residents may request information about disclosure of personal information to third parties for marketing purposes.

14. GDPR COMPLIANCE (FOR EUROPEAN RESIDENTS)

If you are located in the European Economic Area (EEA):

Legal basis for processing is outlined in Section 3
You have rights under Articles 15-22 of GDPR
Data Protection Officer contact: info@nutejeamerica.org
You may lodge a complaint with your local supervisory authority

15. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically:

Material changes will be notified via email or website notice
Continued use after changes constitutes acceptance
Previous versions available upon request

16. DISPUTE RESOLUTION

16.1 Informal Resolution

We encourage you to contact us first to resolve any concerns

16.2 Binding Arbitration

Disputes not resolved informally will be subject to binding arbitration in Houston, Texas

16.3 Class Action Waiver

You agree to resolve disputes individually, not as part of a class action

17. ACCESSIBILITY

We strive to make our privacy practices accessible to all:

This policy is available in English and Spanish
Alternative formats available upon request
Contact us for assistance understanding this policy

18. CONTACT US

For questions, concerns, or to exercise your rights:

Email: info@nutejeamerica.org

Mail: NUTEJE America